Frequently Asked Questions
Everything you need to know about our quality, fit, and sustainable practices.
What is the Faherty Second Wave program?
The Second Wave program is our commitment to sustainability, allowing customers to trade in pre-loved Faherty items for credit or purchase refurbished pieces to keep clothing out of landfills.
Does Faherty offer a lifetime guarantee?
Yes, we stand by the quality of our craftsmanship. We offer a lifetime guarantee on our products; if your item has a manufacturing defect or fails to live up to our standards, we will make it right.
What is your return policy?
We offer free returns and exchanges on all unworn, unwashed items within 60 days of purchase. Items must have original tags attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.
How do I care for my Faherty fabrics?
Most of our items are machine washable on a cold, gentle cycle. We recommend laying flat to dry or tumble drying on low to preserve the integrity of our unique blends and natural fibers.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.